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Junior IT Tech Consultant Italy

Who we are
Ingenico is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide. We are shaping the future of payments.
Innovation is on our roadmap, Agile Scrum is in our DNA, the Spotify framework inspires us. DevOps and Continuous Delivery are our next steps.
What you will do
Your primary function will be to support the complete selling process (from product explanation to Solution Design and proposal) and implementation of accounts (from system configuration until the support hand-over to Customer Care).
You will also be expected to carry out duties in an "Value Added Services" environment like Business Analysis, Workshops (webinars, on-site?), UAT testing of new products or development, internal trainings.
You will report directly to the Head of Sales of Italy and you will be based full time in the Italy office in Milan, but you will be required to travel to meetings where required.
After a complete training period in Brussels, you will be an expert in Ingenico ePayments products and services, allowing you to be responsible to:
Support the sales teams in a pre-sales capacity during the negotiation phases.
Technically and operationally support all business internal and external partners during the implementation phase of accounts.
Act as a key expert for internal and external needs analysis and to provide solutions to your colleagues, our customers and partners
Provide training to clients on platform features and Ingenico ePayments products
Participate in the functional evolution of the platform
Provide technical and operational support for key account merchants post implementation or where required
Who you are
Mandatory: A higher education qualification preferably in information technology, computer science or similar discipline
18-24 months of relevant experience; ideally in the payment industry or in a technical environment with high professional standards (e-commerce is a plus)
Excellent verbal and written communication skills in English and Italian; good knowledge of French, Spanish, German and/or Dutch is a plus
Must have
Able to confidently present solutions to any level of audience
Good analytical/intellectual problem solving skills, ability to quickly understand and learn complex matters
Flexible, easily adaptable
Well focused attention to detail
Proactive and autonomous
Curious, fast learner
Hard working, diligent, reliable, sense of responsibility, commitment to results
A smart, confident individual with a professional manner is essential to this position
What is in it for you
Taking part in shaping the future of payments!
A permanent contract with strong, competitive salary package, linked to profile and experience
Joining a company with a strong diversified and multicultural environment
To become the best version of yourself, we put a strong emphasis on personal growth with trainings, coaching and internal mobility
To all recruitment agencies: Ingenico ePayments does not, in any circumstance, accept unsolicited resumes from agencies or any other party. Please do not forward resumes to Ingenico employees or any other affiliated persons. Ingenico ePayments is not responsible for any fees related to unsolicited resumes.



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