[Close] 

Rider Support Agent

RIDER SUPPORT AGENT
Changing the way the world thinks about food delivery is what we're all about. That's why we love bringing amazing restaurant food to people like you ? whether it's juicy burgers, fiery curries or fresh pok? bowls.
It's been been a whirlwind of a journey since our launch in 2013 ? we're now in 12 countries and over 200 cities, with stylish headquarters based in the heart of London.
As a food obsessed, friendly bunch, we enjoy brainstorming ideas to solve business challenges ? and we're not afraid of making great ones happen fast.
We're looking for talented people to join our Rider Support Team and help to keep our hard-working riders happy and motivated.
The Rider Support Team is the riders' primary point of contact for any questions they may have. We are in charge of providing 360 degree assistance to queries, and guarantee the best possible riding experience with Deliveroo.
RESPONSIBILITIES
Answering rider email correspondence
Keeping riders happy by providing excellent customer service
Assist the rider payments team with rider administration and data entry
Helping the team evolve and develop tools to better our processes
A whole host of other ad hoc tasks!
REQUIREMENTS
Be a clear and confident communicator by email
The ability to employ the appropriate tone in any situation
A good level of IT competence
Proficiency in English
Self-motivated and eager to learn
Has a real get up and go attitude
BENEFITS
Lots of food - we like our employees to test our service :)
A young and dynamic work environment!
Competitive compensation package
Please note that this a full time fixed term vacancy
Would you like to part of our young and passionate team? Apply now!
Deliveroo Team



Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

IT Service Desk Technical Support Specialist I...
Oak Ridge, TN SAIC
Lead Services Specialist - Customer Support En...
Nashville, TN General Electric
IT Support Tech I
Memphis, TN Robert Half
Service Desk Agent II Job
Cookeville, TN SAIC
Desktop Support Analyst
Nashville, TN Robert Half